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DieBaum's avatar
DieBaum
Helpful | Level 6
2 years ago

can't save files from Office365-app to Dropbox - supposedly write protected

Hello there! Starting yesterday all of a sudden I can't save files to my Dropbox via the Office 365-app anymore. I get a message telling me that the file is write protected, which it isn't. It tel...
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Hannah's avatar
Hannah
Icon for Dropbox Staff rankDropbox Staff

Hey everyone.

 

After looking into this, we believe that this is an issue with the Office 365 app, rather than Dropbox.

 

We suggest you contact Microsoft Support for more info and a resolution.

 

Once you have more info from Microsoft, please keep us updated.

 

Thanks.

marloweloy's avatar
marloweloy
Helpful | Level 6
2 years ago
I don't think you do understand the problem at all. 🤦 Or at least the issue that we're really having coz you're asking us to contact Microsoft. It's an integration problem with you guys. So you should contact them not us as they won't entertain us with this issue at all. Why is it only Dropbox that we're having issues with and not with other cloud storage in the first place? You should escalate it to the higher level who could reach out to MS.

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