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I use dropbox business for my work and found that when I try to access my dropbox folder or files syned in my pc hdd, it gets significantly slow within certain period of time.

\n

I synced dropbox file as offline so all my files saved in local hdd and when I access dropbox files through pc app, it is very slow to move and access among files and folders.

\n

I tried to reset the dropbox app and even my pc hundred times but it lasts only few days and gets back to slowness.

\n

 

","kudosSumWeight":0,"postTime":"2024-05-19T19:38:04.485-07:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"TagEdge","cursor":"MjUuMnwyLjF8b3wxMHxfTlZffDE","node":{"__typename":"Tag","id":"tag:desktop","text":"desktop","time":"2020-01-27T05:59:16.968-08:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}},{"__typename":"TagEdge","cursor":"MjUuMnwyLjF8b3wxMHxfTlZffDI","node":{"__typename":"Tag","id":"tag:dropbox business","text":"dropbox business","time":"2022-10-25T07:42:00.782-07:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}},{"__typename":"TagEdge","cursor":"MjUuMnwyLjF8b3wxMHxfTlZffDM","node":{"__typename":"Tag","id":"tag:Windows","text":"Windows","time":"2022-02-07T09:39:13.851-08:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}}]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:771702_2"},"latestVersion":null,"metrics":{"__typename":"MessageMetrics","views":4263},"visibilityScope":"PUBLIC","canonicalUrl":null,"seoTitle":null,"seoDescription":null,"isEscalated":null,"placeholder":false,"originalMessageForPlaceholder":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"archivalData":null,"customFields":[],"body":"

I use dropbox business for my work and found that when I try to access my dropbox folder or files syned in my pc hdd, it gets significantly slow within certain period of time.

\n

I synced dropbox file as offline so all my files saved in local hdd and when I access dropbox files through pc app, it is very slow to move and access among files and folders.

\n

I tried to reset the dropbox app and even my pc hundred times but it lasts only few days and gets back to slowness.

\n

 

"},"Conversation:conversation:771702":{"__typename":"Conversation","id":"conversation:771702","solved":true,"topic":{"__ref":"ForumTopicMessage:message:771702"},"lastPostingActivityTime":"2024-10-26T07:43:18.372-07:00","lastPostTime":"2024-10-26T07:43:18.372-07:00","unreadReplyCount":29,"isSubscribed":false},"ModerationData:moderation_data:771702":{"__typename":"ModerationData","id":"moderation_data:771702","status":"UNMODERATED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"Revision:revision:771702_2":{"__typename":"Revision","id":"revision:771702_2","lastEditTime":"2024-05-20T02:43:56.616-07:00"},"ForumReplyMessage:message:771754":{"__typename":"ForumReplyMessage","id":"message:771754","conversation":{"__ref":"Conversation:conversation:771702"},"author":{"__ref":"User:user:1148275"},"revisionNum":1,"uid":771754,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:101001016"},"subject":"Re: Windows Explorer gets slow when trying to access Dropbox a local folder in my hard drive.","readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:771754"},"parent":{"__ref":"ForumTopicMessage:message:771702"},"body":"

Hey ponge77, let's jump right into this! 

\n

 

\n

If you locate your local Dropbox folder, right click on it and check its Properties approximately how many files do you see there? 

\n

 

\n

Also, if you try to quit the app temporarily, and then access the same content do you notice a difference? 

\n

 

\n

Let me know more, and we'll take it from there!

","body@stringLength":"909","rawBody":"

Hey , let's jump right into this! 

\n

 

\n

If you locate your local Dropbox folder, right click on it and check its Properties approximately how many files do you see there? 

\n

 

\n

Also, if you try to quit the app temporarily, and then access the same content do you notice a difference? 

\n

 

\n

Let me know more, and we'll take it from there!

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Hi

 

I figured out finally what was the cause of this slowness of my dropbox.

I traced up on startup application on my pc and found that youtube through web browser I used to play for music caused the video acceleration workload to my poor video card and it ended up slowness of display on dropbox.

I closed web browser with youtube and the speed of accessing dropbox went up.

So conclusively its more likely my graphics card problem.

You can close the case.

Thank you

","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":200})@stringLength":"208","postTime":"2024-05-22T10:44:13.433-07:00","lastPublishTime":"2024-05-22T10:48:31.109-07:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"solution":true,"metrics":{"__typename":"MessageMetrics","views":3510},"placeholder":false,"originalMessageForPlaceholder":null,"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"isEscalated":null,"entityType":"FORUM_REPLY","eventPath":"category:101001000/category:English/community:mxpez29397board:101001016/message:771702/message:772509","customFields":[],"readOnly":false,"editFrozen":false,"body@stringLength":"522","rawBody":"

Hi

 

I figured out finally what was the cause of this slowness of my dropbox.

I traced up on startup application on my pc and found that youtube through web browser I used to play for music caused the video acceleration workload to my poor video card and it ended up slowness of display on dropbox.

I closed web browser with youtube and the speed of accessing dropbox went up.

So conclusively its more likely my graphics card problem.

You can close the case.

Thank you

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Windows Explorer gets slow when trying to access Dropbox a local folder in my hard drive.","moderationData":{"__ref":"ModerationData:moderation_data:771965"},"body":"

Hi

 

I also tried to uninstall dropbox app and test many times but all the same as no change.

The size of the folder is 78.4GB

 

Additionally, this messege appeared recently and never goes off or finish in right cornor of bottom taskbar.

 

Thanks.

","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"213","kudosSumWeight":0,"postTime":"2024-05-20T13:08:27.208-07:00","lastPublishTime":"2024-05-20T13:11:36.185-07:00","metrics":{"__typename":"MessageMetrics","views":2781},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:101001000/category:English/community:mxpez29397board:101001016/message:771702/message:771965","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"MessageEdge","cursor":"MjUuMnwyLjF8aXwzfDUyOjF8aW50LDc3MTk5Nyw3NzE5OTc","node":{"__ref":"ForumReplyMessage:message:771997"}}]},"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"editFrozen":false,"body@stringLength":"1127","rawBody":"

Hi

 

I also tried to uninstall dropbox app and test many times but all the same as no change.

The size of the folder is 78.4GB

 

Additionally, this messege appeared recently and never goes off or finish in right cornor of bottom taskbar.

 

Thanks.

","images":{"__typename":"AssociatedImageConnection","edges":[{"__typename":"AssociatedImageEdge","cursor":"MjUuMnwyLjF8b3wyNXxfTlZffDE","node":{"__ref":"AssociatedImage:{\"url\":\"https://www.dropboxforum.com/t5/s/mxpez29397/images/bS03NzE5NjUtNDYyMTlpOTAwODIyQTYxNzgwNkM1NQ?revision=2\"}"}},{"__typename":"AssociatedImageEdge","cursor":"MjUuMnwyLjF8b3wyNXxfTlZffDI","node":{"__ref":"AssociatedImage:{\"url\":\"https://www.dropboxforum.com/t5/s/mxpez29397/images/bS03NzE5NjUtNDYyMjBpNDQ3MTZDMDU3QkI4QjRDMw?revision=2\"}"}}],"totalCount":2,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:771965_2"},"latestVersion":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}}},"ModerationData:moderation_data:771997":{"__typename":"ModerationData","id":"moderation_data:771997","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:771997":{"__typename":"ForumReplyMessage","uid":771997,"id":"message:771997","revisionNum":1,"author":{"__ref":"User:user:696151"},"readOnly":false,"repliesCount":26,"depth":3,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:101001016"},"parent":{"__ref":"ForumReplyMessage:message:771965"},"conversation":{"__ref":"Conversation:conversation:771702"},"subject":"Re: Windows Explorer gets slow when trying to access Dropbox a local folder in my hard drive.","moderationData":{"__ref":"ModerationData:moderation_data:771997"},"body":"

Hey ponge77, does this only happen with your Dropbox folder and no other folders on your computer?

\n

 

\n

Also, if you close the Dropbox app and try to replicate the issue, does it persist?

","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"195","kudosSumWeight":0,"postTime":"2024-05-20T15:17:07.764-07:00","lastPublishTime":"2024-05-20T15:17:07.764-07:00","metrics":{"__typename":"MessageMetrics","views":2847},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:101001000/category:English/community:mxpez29397board:101001016/message:771702/message:771997","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":true,"endCursor":"MjUuMnwyLjF8aXwxfDUyOjF8aW50LDc3MjI3NSw3NzIyNzU","hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"MessageEdge","cursor":"MjUuMnwyLjF8aXwxfDUyOjF8aW50LDc3MjI3NSw3NzIyNzU","node":{"__ref":"ForumReplyMessage:message:772275"}}]},"customFields":[],"editFrozen":false,"body@stringLength":"750","rawBody":"

Hey , does this only happen with your Dropbox folder and no other folders on your computer?

\n

 

\n

Also, if you close the Dropbox app and try to replicate the issue, does it persist?

","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:771997_1"},"latestVersion":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}}},"ModerationData:moderation_data:772275":{"__typename":"ModerationData","id":"moderation_data:772275","status":"UNMODERATED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:772275":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:1838558"},"id":"message:772275","revisionNum":2,"uid":772275,"depth":4,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:101001016"},"parent":{"__ref":"ForumReplyMessage:message:771997"},"conversation":{"__ref":"Conversation:conversation:771702"},"subject":"Re: Windows Explorer gets slow when trying to access Dropbox a local folder in my hard drive.","moderationData":{"__ref":"ModerationData:moderation_data:772275"},"body":"

Hi

I used to keep all the local dropbox files and folders remain, and only try to index them everytime I reset my dropbox app due to slowness issue.

I suspect that might be the cause so last night I removed all the saved local files and folder and reset my dropbox app from nothing.

Now it looks ok to me without any remained sync stuff on my taskbar.

I will keep using it for a while and if it happens again, I will come back to you.

 

 

Thanks.

","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"203","kudosSumWeight":0,"repliesCount":11,"postTime":"2024-05-21T14:12:22.292-07:00","lastPublishTime":"2024-05-21T14:20:42.959-07:00","metrics":{"__typename":"MessageMetrics","views":2707},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:101001000/category:English/community:mxpez29397board:101001016/message:771702/message:772275","customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"readOnly":false,"editFrozen":false,"body@stringLength":"913","rawBody":"

Hi

I used to keep all the local dropbox files and folders remain, and only try to index them everytime I reset my dropbox app due to slowness issue.

I suspect that might be the cause so last night I removed all the saved local files and folder and reset my dropbox app from nothing.

Now it looks ok to me without any remained sync stuff on my taskbar.

I will keep using it for a while and if it happens again, I will come back to you.

 

 

Thanks.

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