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Forum Discussion
What is the red-circled number "1" on my menu's Dropbox logo supposed to mean?
I'm not sure what category this question belongs in, but I'm flummoxed by this little red number "1" that appears on the Dropbox icon in my menu bar. Normally that means "1 message waiting", but I can't figure out where to look for such a message. What does it mean? And if it's "message waiting", where?
Message Waiting?
Hi RichardSRussell, welcome to our Community!
That means that you have a pending notification in the Dropbox application. You can see more than that here.
Can you try to click the Dropbox icon once for the menu to appear, then click on the bell icon to view your Notifications panel, and check?
I'll be waiting for an update!
- Megan
Dropbox Staff
Hi RichardSRussell, welcome to our Community!
That means that you have a pending notification in the Dropbox application. You can see more than that here.
Can you try to click the Dropbox icon once for the menu to appear, then click on the bell icon to view your Notifications panel, and check?
I'll be waiting for an update!
Most of the stuff under "Notifications" comprised messages I had long since dealt with. There was nothing obviously new. I tried clicking on various things, and finally one that appeared to just be a notice that I COULD switch over to cloud storage if I wished turned out to be something that apparently expected me to open it to learn more. I did so, declined the opportunity, and lo the little red-circled "1" went away.
In the future, it would be helpful if the list of notifications itself included some indication of which one was eager for my attention.
