We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.

Forum Discussion

cloxbox's avatar
cloxbox
Explorer | Level 4
4 months ago

Using Dropbox on an external drive with Mac OS File Provider?

Hi,   I am a long time paying customer of Dropbox. I'm very happy with the service.   The major reason I have chosen Dropbox over other cloud storage services is the ability for me to sync to...
Desktop
FAQ
Install
Mac
Setting up the apps
Mark's avatar
Mark
Icon for Super User II rankSuper User II
4 months ago
cloxbox wrote:

How can you launch without such a fundamental feature? When can we expect the feature to be restored? 

When Apple allows it basically. The changes are being forced upon them by Apple due to changes in the OS and not something Dropbox has done itself. Its something all cloud providers will need to do to work with the OS shortly. 

  • cloxbox's avatar
    cloxbox
    Explorer | Level 4
    4 months ago

    Thank you for your reply Mark. That is unfortunate.

     

    Can anyone at Dropbox at least help me with how to hold off on updating my system such that I can wait until this incompatibility is resolved?

    • Mark's avatar
      Mark
      Icon for Super User II rankSuper User II
      4 months ago

      At the moment its just a case of dont update to the new one within the Dropbox menus, and I assume, not upgrading the Apple OS. 

       

      There isnt actually anything to resolve, unfortunately, the new set up is by design and working as intended. At least until Apple changes things it wont be changing back.

      • BenDBX's avatar
        BenDBX
        Icon for Community Manager rankCommunity Manager
        4 months ago

        Hi cloxbox,

         

        We've just announced the beta rollout of external drive support for macos on File Provider. You can read more here.

         

        Thanks,

        Ben

About Apps and Installations

Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!