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Forum Discussion

Travel G.'s avatar
Travel G.
Explorer | Level 4
4 months ago

There's no login option on the Dropbox app for iPhone (just the option to create an account).

I have had a Dropbox account for years, and I recently downloaded the Dropbox app on my iphone 15, which I got to replace a previous iphone that I damaged beyond the ability to use.   I am logged...
Account Access
iOS
Mobile
Nancy's avatar
Nancy
Icon for Dropbox Staff rankDropbox Staff

Hey Travel G., thanks for posting on our forum today. 

 

Can you send over a screenshot of what you see exactly on your Dropbox mobile app? Please make sure your email address/password isn't visible before uploading it here.

 

Let me know when you're ready.

singingcowgirl's avatar
singingcowgirl
New member | Level 2
7 hours ago

I have the same issue. I use dropbox on my phone all the time, but I just got a new phone and I downloaded the dropbox app. I went to use it today and it wouldn't give me an option to login....only an option to sign up for a new account. This makes no sense. 

I am unable to attach the screenshot as the attachment button doesn't appear to do anything here. :(

 

  • Rich's avatar
    Rich
    Icon for Super User II rankSuper User II
    6 hours ago
    singingcowgirl wrote:

    I went to use it today and it wouldn't give me an option to login....only an option to sign up for a new account.

    Have you restarted the phone yet?

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