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glwaller's avatar
glwaller
New member | Level 2
23 days ago

My account is empty and my files are missing

When I click on the link I usually do, my Dropbox comes up empty. It seems to be asking me to start anew. None of my files are there and I have had many files over the years. I pay $100 a year for Dr...
Restore
Jay's avatar
Jay
Icon for Dropbox Staff rankDropbox Staff
23 days ago

Hi glwaller, thanks for bringing this to our attention.

 

Do you see any files on the events page? 

 

When was the last time you accessed the Dropbox account?

 

This will help me to assist further!

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