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Forum Discussion
The mobile app and website on Android keep logging me out of Dropbox
When I log into Dropbox, I have to re-log in repeatedly. While moving files to my device, especially if I move multiple files. I like being logged out when there's too much time of inactivity but hav...
Nancy
Dropbox Staff
Dropbox StaffHope it’s OK to jump in here, kenternst.
Just to clarify, have you also tried completely reinstalling the Dropbox app on these devices (with these steps), and the issue still persists? Before reinstalling the app, please make sure you're not on a free Basic plan with more than 3 devices currently connected.
This is on two devices and uninstalling and reinstalling does nothing. One device is a S22 that replaced a S20. This behavior of having to re-log on happens when moving picture files to a device and after finishing moving the file. I'm a multiyear subscriber to Dropbox paying for 2TB of storage for several years, to handle my storage and organizing thousands of pictures files.
