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Yohann17's avatar
Yohann17
New member | Level 1
2 days ago

I installed the Dropbox desktop app but it doesn't launch

I managed to install Dropbox; however, after the installation, it doesn't launch. Even after uninstalling, restarting the PC, and reinstalling, it still won't work. The application disappears suddenly. Happened with the previous client builds.

Desktop
Install
  • Walter's avatar
    Walter
    Icon for Dropbox Staff rankDropbox Staff
    3 hours ago

    Hey Yohann17 - sorry to hear about this.

    Can you please let us know your device's exact OS version?

    Did you install the app with admin privileges in the first place by the way?

    If you have any security software running on the affected computer, could you temporarily disable them and try again?

    Let us know of any updates!

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