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Forum Discussion

PeeVee's avatar
PeeVee
New member | Level 1
4 hours ago

DropboxPasswords updates passwords when there is no need

I have a particular login account that has multiple security levels.

i.e. It has a UserId and Password for logging in and an additional Password for specical functionality.

When I log in, Dropbox passwords populates my UserId and Password correctly.

If I invoke the special functionality, and enter the additional password when prompted, Dropbox Passwords updates the login password to the additional password and I need to cancel the update if I'm quick enough and see the dialog box.

This is annoying, is there a way to stop the automatic update.

I have also noticed that Dropbox Passwords will create a duplicate entry for some of my accounts for some unknown reason and I finish up having multiple Account records for the same site?

Any ideas would be welcome.

Thanks in advance.

 

 

  • Walter's avatar
    Walter
    Icon for Dropbox Staff rankDropbox Staff

    Hey PeeVee - thanks for bringing this to our attention.

    Just to clarify, are you referring to the Dropbox Passwords web browser extension or the mobile app instead?

    If you could also send us a couple of screenshots showing the behavior you outlined, it'd be very helpful.

    Thanks!