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Forum Discussion
Joycegtx1951
8 months agoCollaborator | Level 8
Logging out from the app remotely.
we use dropbox on our PC desktop but primarily use it on our our phones and iPads. We were traveling in Europe and it occurred to us that there’s no automatic logout feature for dropbox that we could...
- 8 months ago
Hi there, Joycegtx1951, I hope you're doing well!
If you visit your Security page online, you should be able to log out of your device remotely using the steps in this Help Center article.
It's not exactly an auto-log out feature, but it would work if your device got stolen for instance.
If you have any questions, don't hesitate to let me know!
Megan
8 months agoDropbox Staff
Hi there, Joycegtx1951, I hope you're doing well!
If you visit your Security page online, you should be able to log out of your device remotely using the steps in this Help Center article.
It's not exactly an auto-log out feature, but it would work if your device got stolen for instance.
If you have any questions, don't hesitate to let me know!
- Joycegtx19518 months agoCollaborator | Level 8
thank you for your response that’s what customer support said. I do think it’s a big flaw in the software. When your device is stolen, you’re in a panic mode, especially overseas, and you’re certainly not thinking about all the apps that you are logged into. I tried to send feedback and I’m not sure I did it correctly.
- Megan8 months agoDropbox Staff
Hi Joycegtx1951!
Your feedback regarding this has been very valuable and I will endeavor to make sure your voice is heard.
I will pass on your comments to the relevant departments so that we can further improve our product.
I'll be one post away if you need anything else! 😊
- Joycegtx19518 months agoCollaborator | Level 8
Thanks so much
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