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Forum Discussion
kenternst
8 months agoExplorer | Level 4
The mobile app and website on Android keep logging me out of Dropbox
When I log into Dropbox, I have to re-log in repeatedly. While moving files to my device, especially if I move multiple files. I like being logged out when there's too much time of inactivity but hav...
Walter
8 months agoDropbox Staff
So the desktop app is not involved at all since you're using a web browser to do this from your Android devices kenternst
Do you have any plugins or extensions running perhaps that could be causing issues?
Does the issue persist after clearing your browser's cache, on an incognito window or another browser with no extensions or plugins running?
- kenternst8 months agoExplorer | Level 4
It does this on my browser and the android application equally (on both my S8 and S22) and has always been this way. I clear cache, history's, etc. on a regular basis. I have to re-log in every time I save a file to any device, I have to re-log in every time I finish saving the file to a device. I have to re- log in before I can begin to save multiple files to any device and again when it's done.
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