You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

Cathy Mendelsohn's avatar
Cathy Mendelsohn
Explorer | Level 3
2 years ago

sync system driving me crazy

Hi, I am having problems with latest version of dropbox where original file is in library. I have tried everything, but I can't make progress

latest version of dropbox

latest version of Mac OS

 

1. Search Dropbox on my computer (can online)

2. open world files-they seem to be pseudo files-won't open 

3. Understand what symbols mean

I think I understand the others. 

so how to make searchable, how to open word files, (IS IT POSSIBLE TO UNINSTALL THE LATEST VERSION AND GO BACK?)? IT WAS WAY BETTER BEFORE 

  • The symbol means it is online only. You need to download it (usually trying to Open it will do that, but if its large right click on it and select 'Make available offline')

     

    And no searching is a restriction and known issue with the new Mac setup 😞 

     

    Unfortunately its not possible to go back

  • Mark's avatar
    Mark
    Icon for Super User II rankSuper User II

    The symbol means it is online only. You need to download it (usually trying to Open it will do that, but if its large right click on it and select 'Make available offline')

     

    And no searching is a restriction and known issue with the new Mac setup 😞 

     

    Unfortunately its not possible to go back

    • Cathy Mendelsohn's avatar
      Cathy Mendelsohn
      Explorer | Level 3

      I figured out how to make word open the files after funky sync; you go to "open file", (mac os), then in the window at the right bottom there is a dropdown menu, one of the options is "repair". That worked. FOR ALL DROPBOX PEOPLE, THIS MEANS THERE IS SOMETHING WRONG WITH THE FILES!!

      I WISH THEY WOULD FIX IT IS SUCH A TIME WASTER!