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Forum Discussion

skverskk's avatar
skverskk
Helpful | Level 6
13 days ago

Sync icons are missing in Explorer on Windows 10

The green icons next to files and folders signifying whether file(s) are on-line or off-line only are no lonher displaring.  It was at one time showing a green checkmark or an empty cloud icon, now, ...
Desktop
GUI
Windows
  • skverskk's avatar
    skverskk
    9 days ago

    I just followed Walter's steps.  One Drive was showing as the first 10 entries in the registry followed by Dropbox. I switched it up so that Dropbox shows as the first 10 entries. I rebooted by PC and now everything is back to normal. Yes, I now have the green icons back, next to each file and folder. Thanks for the help.

skverskk's avatar
skverskk
Helpful | Level 6
10 days ago

 

  • Megan's avatar
    Megan
    Icon for Dropbox Staff rankDropbox Staff
    10 days ago

    Hey skverskk, regarding your desktop app; are you seeing the Dropbox icon in your system tray?

    Can you let me know your app’s version and its syncing status? 

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