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Forum Discussion
Spotlight Search Doesn't Link to Files in Dropbox in macOS 13 Ventura
After upgrading to macOS Ventura, I was prompted to upgrade to "Dropbox for macOS 12". I proceeded with that, it moved my Dropbox folder to ~/Library/CloudStorage and confirmed all was successful. No...
- That’s the same problem I had. I solved it by doing a complete clean install of dropbox. You may not need to do all of this, but to be safe, in Dropbox settings Selective Sync uncheck all of your folders and wait for them to be removed from your Mac. Once that’s done, unlink your Mac from Dropbox preferences. You should see the Dropbox getting started screen. Quit Dropbox and move the app to the Trash. Remove all dropbox files from ~/Library being careful to look at the path name. Only remove things that are within a Dropbox parent folder. Look in library application support, and library preferences. Empty the Trash. Restart your Mac. Reinstall Dropbox from dropbox.com. Once reinstalled, to make things faster sync only one small folder and wait for the prompt that new Dropbox for macOS 12 is available. You should see the message within a few minutes of reinstalling Dropbox. Allow it to upgrade and migrate your files to the new location. Once that’s done you can then sync all your folders. Let your Mac index itself and the problem should be solved.
Walter
Dropbox Staff
Dropbox StaffHey Guntis1111, sorry to hear about this.
Can you let us know the version and exact status of the desktop app installed on your computer as shown in your menu bar?
If you could also send us a screenshot of how it looks on your end when you do this, I'd appreciate it.
Thanks!
I have Mac OS
Dropbox version
When try to open this folders what spotlight found nothing hepens.
I'll be very grateful if you help solve the problem because it is very disturbing to work.
- Walter
Could you download and install the latest version of the desktop app from this page and let me know if this persists Guntis1111?
Hi!
Version change to 162.4.5419 but no changes, still can't open folder form spotlight search.
Had same issue. Ventura and newest Dropbox Version. User on Mac without Admin rights.
I added the Cloudstorage Folder to Spotlight to not be indexed. Restartet. Testet as expected - nothing found. Removed the Folder in Spotlight preferences. Restart. Took a while but now it works.
