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Forum Discussion
Louis Clerc
5 months agoExplorer | Level 4
"Something went wrong" error when accessing my app on my MacBook.
Hi! I tried to get into my account with my Macbook air and saw an error message, some kind of pink dart and board saying :
"Something went wrong. Don`t worry, your files are still safe and the ...
- 4 months ago
Louis Clerc and Welshi23
Our Engineering team has deployed a fix. You should no longer see this error message, but please let us know if you do and we can take another look. Thanks for reporting this!
Louis Clerc
Explorer | Level 4
Thank you. I still have the error message, hopefully you can do something about it.
Cheers,
Louis.
BenDBX
4 months agoCommunity Manager
Louis Clerc and Welshi23
Our Engineering team has deployed a fix. You should no longer see this error message, but please let us know if you do and we can take another look. Thanks for reporting this!
- winnieB2 months agoExplorer | Level 3
My dropbox file says "Something went wrong" but does not offer an explanation and my password does not work. My backup file is several years old.
- Enquiry JoStudy2 months agoNew member | Level 2
BenDBX Hi there, I have the same problem for accessing folders on Dropbox for almost a week: I can't renew my plan, can you please check? Thanks!
- Megan2 months agoDropbox Staff
Hey Enquiry JoStudy, let's jump right into this!
Just to make sure here: do you have an issue renewing your subscription, accessing your files when visiting your app or both of these things?
When did you first notice this behavior?
Let me know more, and we'll take it from there!
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