We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here. 

Forum Discussion

Nousmedis's avatar
Nousmedis
Helpful | Level 6
3 years ago

Recent Dropbox - Mac 12.3 Monterey support

The official support page relating to Mac OS Monterey 12.3 Dropbox compatibility is 2 months old now, and Apple just released (April 2022) first beta version of 12.4 and patched 12.3 with 12.3.1, but...
Desktop
Setting up the apps
  • DBXCommunity's avatar
    DBXCommunity
    2 years ago
    Hi everyone,
     
    We wanted to provide an update on availability of full support for macOS 12.5 and higher to more customers. We’re continuing to expand our rollout through May 2023, and anyone interested in receiving this updated experience earlier can join our beta now.
     
    If you haven’t already received the update, you can expect it between now and the end of May 2023. We’re also working directly with a small subset of customers with complex configurations to ensure their migration is as seamless as possible.
     
    Here’s how you can join our beta:
    • Basic, Plus, Professional, and Family plan customers: Turn on early releases and keep an eye out for a notification to opt-in
    • Standard, Advanced, Enterprise, and Education customers: Contact your Account Team or Customer Support for more information
    The updated experience is more integrated with macOS and comes with some changes that are consistent with macOS requirements. For more information, please visit our Help Center.
     
    Thank you.
cbonargent's avatar
cbonargent
Helpful | Level 7

The move/folder location information is confusing.
How do you know that the move has been completed for one's own account?

Doesn't this happen automatically when installing the new version of Dropbox?

Martin R.19's avatar
Martin R.19
Collaborator | Level 10
2 years ago

cbonargent you will get a notification from Dropbox about the move...as long as your account was not yet elected for the move, even installing the latest version will not speed up things nor change the folder's location.

  • cbonargent's avatar
    cbonargent
    Helpful | Level 7
    2 years ago

    Martin R.19  Thank you for the info.
    I did update my OS and Dropbox, but did not notice any 'changes'.

About Apps and Installations

Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!