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Forum Discussion
Popup window: “Dropbox.app” would like to access data from other apps.
I have gotten a popup window several times recently on my MacBook Pro that says: “Dropbox.app” would like to access data from other apps.
Why am I getting this popup and should I say yes?
Possible fix. Under System Settings, Privacy, remove Dropbox from Files and folders, Note: don’t just disable Dropbox, remove it. Then reboot.
Full details: I went into System Settings, Privacy, and removed Dropbox from three places: Files and Folders, Full Disk Access, and Accessibility. I removed Dropbox, I didn’t simply disable it. I rebooted. After the reboot, dropbox opened a dialog that told me, to get the most out of Dropbox I should allow access under Accessibility. I checked the checkbox to not ask again, then clicked Not Now. Next, I looked under System Settings, Privacy, and found Dropbox in only two places: Full Disk Access and Accessibility, and it was disabled in both places. (This is the correct setting. I would need to enable Dropbox in both places only if I were using Dropbox to run automatic backups, which I’m not.)
Finally, I rebooted a second time, and Dropbox is no longer prompting me to access other application data.
I hope this helps others who are encountering this issue.
Update: After the above fix and reboot, I used my system for several hours without seeing the access other application data dialog. This morning after a reboot, I saw the dialog alomost immediately, clicked don't allow, and immediately rebooted. I've been using my Mac for several hours now without seeing the dialog.
I can't say for certain that it's gone, but I used to see it after every reboot, so my fingers are crossed. It's also worth noting that dropbox has not reappeared in Privacy, Files and Folders since I removed it.
Sorry, I'm still seeing this annoying popup. Looks like we're stuck waiting on Dropbox to provide a fix.
radical_exponentDropbox Engineer
Hi everyone,
We've applied a couple fixes here, the latest of which went out in v198, but we're unsure if we've caught all the cases this can be happening in. If you update to that build and you're still able to reproduce the problem, please reply here! Any details you can add about what you were doing at the time you next see the bug, would be very helpful!
Thanks!
Thanks for your work on this, but the problem persists, at least for me. I updated to v198 on Friday and am currently on 198.4.7615. I have seen this dialog every day since upgrading to v198.
I power off my system each night and reboot it each morning. Sometime after the reboot (could be anywhere from minutes to a few hours), this dialog appears, asking if Dropbox can access other application data. I click Don't Allow. The box closes and doesn't reappear until the next day following bootup. It does this reliably everyday, and I have no clue what might be triggering it. This morning it appeared while I was in MacOS Terminal, secure-shelled over to a Linux box, so I wasn't interacting with files on the local Mac at all.
2018 Mac Mini. MacOS 14.4.1. Let me know what other information might help.
