We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.

Forum Discussion

JLH80's avatar
JLH80
New member | Level 2
3 years ago

Issue with dropbox window in windows 10 taskbar window

I'm trying to move my dropbox from my ssd to a hard drive on my Dell laptop.  I read an article on how to do it, and it seems easy enough.  My problem is that when I click on my dropbox icon in my windows 10 overflow taskbar, it opens a window and the top part is cut off.  I can't access settings and preferences.  It shows the bottom half of one button "you" and the other "shared".  So  I can't access the Move option.  Any ideas would be greatly appreciated.  I'm using Win 10 pro latest version on Dell laptop.  Thanks.


  • JLH80 wrote:

    ... when I click on my dropbox icon in my windows 10 overflow taskbar, it opens a window and the top part is cut off.


    CTRL-click the icon for the legacy menu. You'll need to do it twice as the first time it will open off-screen as well.

  • Rich's avatar
    Rich
    Icon for Super User II rankSuper User II

    JLH80 wrote:

    ... when I click on my dropbox icon in my windows 10 overflow taskbar, it opens a window and the top part is cut off.


    CTRL-click the icon for the legacy menu. You'll need to do it twice as the first time it will open off-screen as well.

    • JLH80's avatar
      JLH80
      New member | Level 2

      I'm new at this.  What is the legacy menu?  Thanks for your help.

      • JLH80's avatar
        JLH80
        New member | Level 2

        Sorry, I didn't understand.  I was able to figure it out.  Thanks so much for your help.

About Settings and Preferences

The Dropbox Community is here to help if you have questions about your account settings and preferences. Learn and share advice with members.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!