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macOS Monterey 12 - Couldnt Start Dropbox
bn.BUILD_KEY: Dropbox bn.VERSION: 131.4.3968 bn.constants.WINDOWS_SHELL_EXT_VERSION: 48 bn.is_frozen: True machine_id: dd8495f4-eeb6-52f3-a698-4cbb0543dbcf pid: 3947 ppid: 1 uid: 501 user_inf...
Hi I am having the same problem and I have Monterey 12.0.1
I have also done the advanced reinstall
To solve the problem, I close all Dropbox items by searching "dropbox" in the Utility Monitor.
Than I refresh Finder by Force Exit in the system menu.
Finally, in System Preference-Safety and Privacy-Complete Access to Disk, I've able Dropbox App.
All now is working!
Bye.
Andrea
- Hannah
Dropbox Staff
Hey guys, thanks for the comments here!
Jhirstz, did you get a chance to try what andreabonato suggested?Hello, ive tried all possible solutions mentioned here but still unable to install it on a macbook pro 16" MacOS Monterey 12.6, what can i do? thanks
After trying everything several times, including terminal commands, andreabonato solved my problem! Thank you so much!
That worked for me.
Hello
I have just installed Monterey and needed to complete the advanced reinstall which has not resolved the issue. Here is my report.. Would appreciate some help.
bn.BUILD_KEY: Dropbox
bn.VERSION: 134.4.4115
bn.constants.WINDOWS_SHELL_EXT_VERSION: 51
bn.is_frozen: True
machine_id: 15b908f2-be52-52d9-9c87-76f94aa1cfc5
pid: 1865
ppid: 1
uid: 501
user_info: pwd.struct_passwd(pw_name='paulyworld', pw_passwd='********', pw_uid=501, pw_gid=20, pw_gecos='Paul Buckingham', pw_dir='/Users/paulyworld', pw_shell='/bin/zsh')
effective_user_info: pwd.struct_passwd(pw_name='paulyworld', pw_passwd='********', pw_uid=501, pw_gid=20, pw_gecos='Paul Buckingham', pw_dir='/Users/paulyworld', pw_shell='/bin/zsh')
euid: 501
gid: 20
egid: 20
group_info: grp.struct_group(gr_name='staff', gr_passwd='*', gr_gid=20, gr_mem=['root'])
effective_group_info: grp.struct_group(gr_name='staff', gr_passwd='*', gr_gid=20, gr_mem=['root'])
DYLD_LIBRARY_PATH: None
cwd: '/'
real_path='/'
mode=0o40755 uid=0 gid=0
parent mode=0o40755 uid=0 gid=0
HOME: '/Users/paulyworld'
appdata: '/Users/paulyworld/.dropbox/instance1'
real_path='/Users/paulyworld/.dropbox/instance1'
mode=0o40700 uid=501 gid=20
parent mode=0o40755 uid=501 gid=20
dropbox_path: '/Users/paulyworld/Dropbox'
real_path='/Users/paulyworld/Dropbox'
mode=0o40700 uid=501 gid=20
parent mode=0o40755 uid=501 gid=20
sys_executable: '/Applications/Dropbox.app/Contents/MacOS/Dropbox'
real_path='/Applications/Dropbox.app/Contents/MacOS/Dropbox'
mode=0o100755 uid=501 gid=20
parent mode=0o40755 uid=501 gid=20
trace.__file__: '/Applications/Dropbox.app/Contents/Resources/python-packages.zip/dropbox/client/ui/common/boot_error.pyc'
real_path='/Applications/Dropbox.app/Contents/Resources/python-packages.zip/dropbox/client/ui/common/boot_error.pyc'
not found
parent not found
tempdir: '/var/folders/kt/y1p7284j7j92_j0gf1_mjysh0000gn/T'
real_path='/private/var/folders/kt/y1p7284j7j92_j0gf1_mjysh0000gn/T'
mode=0o40700 uid=501 gid=20
parent mode=0o40755 uid=501 gid=20
Traceback (most recent call last):
File "dropbox/client/main.pyc", line 816, in wrapper
File "dropbox/client/main.pyc", line 6537, in finish_dropbox_boot
File "dropbox/client/message_queue.pyc", line 313, in _wrapped
File "dropbox/client/main.pyc", line 6070, in _init_components_for_account
File "dropbox/client/main.pyc", line 5994, in create_sync_engine
File "dropbox/sync_engine_boundary/factory.pyc", line 226, in make_sync_engine
File "dropbox/sync_engine/nucleus/classic_client/sync_engine.pyc", line 278, in __init__
File "dropbox/sync_engine/nucleus/classic_client/modern_client/modern_client.pyc", line 245, in __init__
File "dropbox/sync_engine/nucleus/classic_client/modern_client/base.pyc", line 152, in __init__
File "dropbox/sync_engine/nucleus/classic_client/thin_adapter/in_proc.pyc", line 209, in __init__
File "dropbox/sync_engine/nucleus/classic_client/thin_adapter/in_proc.pyc", line 520, in _init_new_engine_locked
File "dropbox/sync_engine/nucleus/thin_client/client.pyc", line 188, in __init__
File "desktop/extensions/nucleus/nucleus_python.pyx", line 76, in nucleus_python.NucleusSyncEngine.__cinit__
nucleus_python.SyncEngineError: "Initializing engine |>> Initializing filesystem |>> Attempting to register icons |>> fchflags syscall: _set_hidden |>> Permission denied"This is my solution! Someone use it and now DB is working!
Try it!
"To solve the problem, I close all Dropbox items by searching "dropbox" in the Utility Monitor.
Than I refresh Finder by Force Exit in the system menu.
Finally, in System Preference-Safety and Privacy-Complete Access to Disk, I've able Dropbox App.
All now is working!"
Bye.
Andrea
This is a step by step sequences....!
1) by Activity Monitor (Launchpad-Others-Activity Monitor) select all Dropbox items (especially Dropbox Finder Extension) and stop by the X bottom on the top of the app;
2) by Force Quit (in the System Menu ) refresh or relaunch Finder;
3) in System Preference-Security and Privacy-Full Disk Access (after clicking lock to make change in the bottom left corner), enable Dropbox.App.
4) I think is better to restart computer after that.
Cross the fingers!
Bye.
Andrea B
I have the same problem, I have done the advanced reinstall process , but it doesn't work
any other suggestion?
The procedure above from aboxoflogic works perfectly, thanks
I wish it had worked for me. I have read some others who were not lucky, and this is not working for me either.
I wonder whether this is a Dropbox or an Apple problem, but both companies should work this out in a seamless way for ALL users. No need to code nor to make strange moves to those feeling uneasy with changing parameters on their own. Both products claim to be wysiwyg and plug and play, so walk the talk!
Tried even with the updated Monterey 12.1 and it is not sync'ing. It is a big problem. We also work with the Business Dropbox, and it is not working either.
How can I proceed? I have the 2 accounts: private and business.
I am afraid to uninstall everything.
