You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
New Windows 11 Laptop Installation
Bought a new Windows 11 laptop and activated Microsoft OneDrive. Tried to install Dropbox and received the message you can't backup with one Drive and Drop Box. I tried to stop the One Drive sync of ...
rmac1949 wrote:
Now every time I try to set up Dropbox it's giving the same message "Can't back up to both OneDrive and Dropbox". One Drive is not even installed anymore. Desktop and Documents is the only folders that I'm trying sync. PLEASE HELP!
Like Dropbox, the way way OneDrive "backs up" your Desktop and Documents is by MOVING them into the OneDrive folder. In order for Dropbox to be able to back up those same folders, they need to be located in their default location within your user folder. If you uninstalled OneDrive without disabling the backup option first, the folders likely remained in the OneDrive folder instead of being moved back to their default location.
You'll need to restore the folders to their original location before Dropbox can back them up.
I cannot thank you enough! That was spot on. They need to post this in the knowledge base.
