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Forum Discussion
New macOS app – bumpy ride. Script/access issues, indexing…
I have to say that the “new” Dropbox (167.4.419 as of now) app for macOS has been a bumpy ride, and that’s putting it mildly. I have been a happy paying customer for more than five years, but for the...
Hi Jay ,
the Spotlight re-indexing fix (issue 2 above) worked, thank you.
I’ll work around the Bash script issues mentioned above (1) “locally”.
This leaves the problem of the never-ending “Syncing…” state. (3)
I found a few conflicting / double files and removed them, but this doesn’t seem to help. Normally the Dropbox client will show the files it is syncing by name, but not now, so I have no idea what’s going on and how to resolve it.
Any idea how to pinpoint this and get the sync to finish?
In the meantime, I have rebooted my second Mac. It’s now on Dropbox 167.4.4719 as well, and I hope when it’s done indexing the moved folder (ETA 2 hours), there won’t be more probs…
Jay
Dropbox Staff
Dropbox StaffIn the Dropbox folder itself, do you see any folders or files that have the syncing grey circle icon on them?
No. There were a few “conflicting copies” files with an outlined grey cloud icon after the initial migration to ~/Libary/. I removed these files, but even after reboots, the desktop app stays on “Syncing”.
- Jay
Following a migration to the new Dropbox for macOS, your files need to be re-synced. Depending on the amount of files you have in your Dropbox, this may take some time to complete.
You can try checking out the troubleshooting steps outlined in this article.
Note that we do not recommend re-installing the application if the migration is still in progress.
