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Forum Discussion
Marc James
2 years agoHelpful | Level 6
New Mac Ventura Update - Online/Offline Files Not Syncing
I've recently updated to the v.167.4.4719 version of Dropbox which now changes the location of where your dropbox is located and also changes the way the icons represent what is downloaded online/off...
Marc James
Helpful | Level 6
Hi Hannah,
I've updated it to give it full disk access but still getting the same errors and incorrect icons.
Please advise if there is a way for me to roll back my version until these issues can be fixed.
INVOKE
2 years agoHelpful | Level 6
Many users having the same issue with this new MacOS version of Dropbox. It's apparently a "feature" not a "bug" and no one that I know of has found any workaround. Any files uploaded from DB app or another user in a shared folder, etc. will not auto download to your other Mac(s). I've had to go in and manually click those cloud with down arrow. It's slowed my team's entire workflow and sadly after many many years with BD, we're working on migrating to BOX because of it. 😥
- Marc James2 years agoHelpful | Level 6
It's a shame they rolled this out without properly testing and ensuring it would work for the community. You could try this which worked for me, I signed out and uninstalled then reinstalled the client, signed back in and it looks like it's put me back on the previous version. I will not update not as long as I can and if it switches over, will probably be moving onto another client.
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