You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

Jandy's avatar
Jandy
New member | Level 2
8 months ago

New iPad no longer syncing an app with my Android phone correctly.

I use Dropbox only to synchronise a single App (Recettetek) between my Android phone and iPad, which was successful until I bought a replacement iPad.  The App reports on both devices that updates have been synched via Dropbox but this is no longer happening.

I have tried uninstalling and reinstalling both the App and Dropbox on the new iPad, to no avail.  

  • Mark's avatar
    Mark
    Icon for Super User II rankSuper User II

    Have you tried relinking the app via the app itself?

About Apps and Installations

Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!