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Forum Discussion
My public links are no longer working
All my public links are suddenly not working. I noticed that the previously copied link URL that I've given to people to access the file had "https://dl.dropboxusercontent.com" as the first part of t...
Hey hypnocoach,
Thanks for getting in touch here!
Please note that public links will no longer function as of March 15, 2017 for Basic users and on September 1, 2017 for Plus and Dropbox for Business users. You can find more information here: https://www.dropbox.com/help/16.
Hope this helps you clarify! If there's anything else you need to ask, please let me know.
Kind regards,
JaneA
Jane
Dropbox Staff
Dropbox StaffHey hypnocoach,
Thanks for getting in touch here!
Please note that public links will no longer function as of March 15, 2017 for Basic users and on September 1, 2017 for Plus and Dropbox for Business users. You can find more information here: https://www.dropbox.com/help/16.
Hope this helps you clarify! If there's anything else you need to ask, please let me know.
Kind regards,
JaneA
This doesn't address the problem at hand - broken links. I did get the emails stating that the public folder was "going away" and I do understand how to create a shared link.
The problem is with links that people, like myself, had already created using the Public folder that are now DEAD. One of the things that I used to use the Public folder for was an "electronic luggage tag." I have metal tags on ALL of my bags, and my family's bags, with a printed QR code, with the link to our contact info on a pdf, in the Public folder.
Now that the folder is no more and the URLs for shared files have changed, all of those luggage tags are USELESS. I now have to print out and make new tags for each and every bag. The whole point in using a QR code was that I could change the contact info and update the file on Dropbox - if I moved I would never have to change the physical luggage tags, just the file.
Don't think that I'll be doing that with a shared link to Dropbox. I'd rather put the luggage contact info on Google Drive. I have more faith that Google won't break my link once created.
The simple solution here is for Dropbox to re-direct existing (previous) links to files that were in user's Public folder, so that those links still work. What are the chances that Dropbox will do the right thing and help people out?
- Mark
Super User II
My honest opinion? They wont redirect to other sites - or they would have offered that already.
I'd also, personally say, once bitten twice shy so maybe think twice about putting them on Google - as they have removed services previously. Maybe put things on your own domain/link for a few bucks a year? traumadoc2b - exactly. awful behaviour from Dropbox and many others are in far worse situations I supect :(
