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Forum Discussion

Rodney E.'s avatar
Rodney E.
New member | Level 1
10 years ago

My Dropbox desktop app is stuck on "Connecting".

Dropbox won't connect on my pc with windows 7. I've re-installed, rebooted and tried: https://help.dropbox.com/desktop-web/configuring-firewall Most of the preferences buttons are disabled; selecti...
Desktop
Setting up the apps
  • Markus M.11's avatar
    Markus M.11
    9 years ago

    Has anynone found a solution for this ? I've unlinked and reinstalled in 5 different ways and I can't get it to work no matter what i do...  


    Edit: Found a fix for myself

    Go to proxies on your Mac and disable ''Auto Proxy Discovery''. I did not realise that this needed to  be disabled in order for there to be no proxies. As I have a new computer I thought proxies where basically none.

    Hope this helped someone. Here's another thread with more fixes.

    https://www.dropboxforum.com/hc/en-us/community/posts/206754586-Dropbox-3-20-1-not-connecting-not-syncing

Bogdan G.2's avatar
Bogdan G.2
New member | Level 1

I had the same problem on Windows 7 (64bit). What worked for me was:

- Kill the "Dropbox.exe" process from Windows Task Managers/Processes.

- Restart Dropbox.

danipi0187's avatar
danipi0187
Explorer | Level 4
8 years ago

Tried below, Nothing solve my issues,:

1. Unlink and re-link dropbox account

2. Kill the "Dropbox.exe" process from Windows Task Managers/Processes. Restart Dropbox.

 

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