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skiblues's avatar
skiblues
Helpful | Level 5
3 years ago

Menu bar icon not appearing

I used to be a Basic member but am now a member of a Family Plan.  I am not able to get the Dropbox icon on my menu bar on a new Mac - Monterey 12.01.  I have quit and trashed the application and hav...
Desktop
Dropbox Basic
Dropbox Family
GUI
Installing
Mac
Setting up the apps
  • Jay's avatar
    Jay
    3 years ago

    Hi skiblues, thanks for joining the Community.

    If you're not on a Dropbox Basic plan with more than 3 devices connected, could you try an advanced reinstall of the app using the steps in this link?

    Keep me updated with any progress!

     

    Mod note: edited to update link in post. [last updated 2023]

Jay's avatar
Jay
Icon for Dropbox Staff rankDropbox Staff

Hi skiblues, thanks for joining the Community.

If you're not on a Dropbox Basic plan with more than 3 devices connected, could you try an advanced reinstall of the app using the steps in this link?

Keep me updated with any progress!

 

Mod note: edited to update link in post. [last updated 2023]

skiblues's avatar
skiblues
Helpful | Level 5
3 years ago

Jay - thanks for getting back to me.  So I found out that we are limited to the number of icons in the Menu Bar.  I deleted one that I did not need and then the Dropbox icon showed up.  So it turned out to be just a space issue on the Menu Bar.  I am now all good.  

 

Thanks again.

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