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Forum Discussion

twid's avatar
twid
Explorer | Level 4
3 years ago

Mac OS Ventura - incompatible?

I am a new premium subscriber as of yesterday.  I updated to MacOS Ventura on Wednesday. Trying to open the Dropbox desktop app and I receive the error above.     Thanks,
Desktop
Dropbox Plus
Install
Installing
Mac
Setting up the apps
  • Hannah's avatar
    Hannah
    3 years ago

    Sorry to jump in here, twid.

     

    Can you try our offline installer, to see if that helps?

ps-3's avatar
ps-3
Explorer | Level 4
2 years ago

This build crashes on startup (Ventura 13.0.1) and fails to sync at all once restarting after the initial crash. I have error logs for the crash on startup if you want to reach out to me via email.

  • Walter's avatar
    Walter
    Icon for Dropbox Staff rankDropbox Staff
    2 years ago

    Hey ps-3, sorry to hear about this.

     

    Could you please send us a screenshot of the error you get, if any, when the app crashes? 

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