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Forum Discussion
Issues with Beta Build 183.3.6853
Duplicate options shown Windows 11 Version 10.0.22621 Build 22621
Backup fails because Dropbox location is D:\Dropbox . Windows version as above.
.dbxignore file visible on all Dropbox sync locations - show Hidden Items not selected
Unable to make the file online only (no smart sync)
- Walter
Dropbox Staff
Hey NB141, thanks for flagging these issues with us.
Can you please let us know what plan you're on at the moment and if you had set up the Dropbox Backup feature at some point in the past?
When it comes to the double context menu entries, could you please check your computer's registry for duplicates?
As for the .dbxignore file, does this persist after rebooting your computer and/or quitting and relaunching the app?
Let us know more and we'll take it from there.
Hi Walter
For info my Windows 11 box is a new clean build Dropbox test VM with nothing else installed apart from Dropbox.
Can you please let us know what plan you're on at the moment and if you had set up the Dropbox Backup feature at some point in the past?
I use a basic plan for testing the beta releases (I have a paid plus account which I would rather not play with). I haven't used this basic account for Dropbox backup, Installed Dropbox Beta and then straight away tried to set up backup, but failed. However, I did have the same issue with my Plus account a few months back but manually redirected the default user folders location to the D:\Dropbox folder.
When it comes to the double context menu entries, could you please check your computer's registry for duplicates?
None that I can see ....
As for the .dbxignore file, does this persist after rebooting your computer and/or quitting and relaunching the app?
Still visible after a reboot or relaunch.
- Megan
Hi NB141, could you try to temporarily downgrade from the beta version, in order to check if that's causing the issue?
You can do this by accessing your account settings on the Dropbox website and then turning Early releases off. After that, feel free to re-install the app, and let me know how it goes.
Keep in mind that the fact that you're using a VM could also be the culprit here.
