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Forum Discussion
IPadOS 17.3.1 is not recognize DropBox as unlocked
Use Pages on iPad running iPadOS 17.3.1. Save files to Drop Box as PDF so they may be uploaded to various sources. Until Tuesday, never had a problem. Now, even though I have turned off the pass code in Drop Box, when selecting it as a Source, error is that drop box is locked. There is now a new icon appearing: which seems to indicate Drop box is locked.
I have done all the usual, i.e., deleted the APP, Reinstalled the APP, and added it back as a source, restarted the iPad, cleared cache. Nothing works. The only way i can use Drop Box for this is to split screen to drag and drop the file. There are lots of reasons why I prefer not to do this.
I did contact Apple Support. They feel this issue is on the top Box side.
NOTE: If I use my iPhone 14 Pro Max running IOS 17.3.1, no problem. It works as it always has. Also, that icon does not appear next to the drop box, source whether or not it is still locked.
