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Forum Discussion
I can't move my dropbox folder to external hard drive
Hi, I just bought a new computer and the hard drive is smaller than my dropbox and like to have my dropbox on my computer since it is faster to open and save files to it. I went back to best buy and asked them the best way to do this. On my other work computers I just went to sync and moved my dropbox from the C drive to the D drive but on this new IBUYPOWER desktop it only has a 500gb c drive. Best buy recommned the WD 2TB passport and when trying to move it to the passport I am getting an error that says - To sync your dropbox, move your dropbox folder to a partition with a compatible file system. Dropbox is compatible with NFTS. Does anyone know what that means and is it possible to move my drop box to the wd passort? Thank you for your help I know just enough about computers to know nothing. I appreciate any and all help.
Hi jakercd530, thanks for bringing this to our attention.
Are you certain that the external drive is formatted in NTFS format for the Dropbox desktop application to accept it as a location?
This will help me to assist further!
- Jay
Dropbox Staff
Hi jakercd530, thanks for bringing this to our attention.
Are you certain that the external drive is formatted in NTFS format for the Dropbox desktop application to accept it as a location?
This will help me to assist further!
Hi! I'm having a similar issue. What is NTFS format? I don't want to reformat my existing hard drive because I don't want to lose the files. Should I purchase a new hard drive and does it matter which one?
I figured out how to format the hard drive and then it worked perfectly.
