Hi quangtam159, thanks for the info!
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In regards to your ticket number, you should have received a transcript of the chat in your email address, the one linked to your Dropbox account. You can contact support by visiting this page.
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Now, as for the icon, have you by any chance tried re-installing the app to the device? One more detail: do you see different icons, or no icons at all?
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As for the Dropbox folder, do you have any screenshots so I can see where it used to be, and where it is now? If you do, they're more than welcome here!
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More importantly, the steps to do it.. We will try it and let you know if it works.
If it does then we will resolve this string... as a fix and if not we will reply again.
The good news is on the laptop deleting out of the dock the Dropbox blue app then quitting using the the clock icon and then double clicking the app in the app window in Finder did the magic trick and after one disappearance it has been working well. I can see back at the office they are adding files - even 3 minutes ago so that is synching jut no clock icon and still no icons on any folders on the office computer...
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