You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

Pinkysnickers's avatar
Pinkysnickers
Explorer | Level 3
3 years ago

Firewall blocking dropbox.exeexe

Hi community,

Can anyone tell me why Windows Firewall is blocking C:\program files (x86)\dropbox\client\dropbox.exeexe? Note the double exe at the end. It's that that is confusing me, otherwise I would just allow access, but I'm not sure if this is something fishy!!?

Desktop
Error Messages
Install
Security
Setting up the apps
Windows
  • Walter's avatar
    Walter
    Icon for Dropbox Staff rankDropbox Staff
    3 years ago
    Hey Pinkysnickers, sorry to hear about this.

    Could you try installing the latest, stable version of our desktop app from this page?

    If you still get the same error, please send us a screenshot so that we can have a visual too. 

    Thanks!
  • mp3man's avatar
    mp3man
    New member | Level 2
    3 years ago

    I've recieved this morning the same firewall alert too, including the same file with .exeexe extension and this is very suspictius. What should I do? Uninstall forever dropbox client? Thanks

    • Walter's avatar
      Walter
      Icon for Dropbox Staff rankDropbox Staff
      3 years ago
      Hey mp3man, thanks for the nudge here.

      If you're still getting this message from your firewall, could you send us a screenshot to have a better look into this?
      • mp3man's avatar
        mp3man
        New member | Level 2
        3 years ago

        No I can't, due I denied the connection to this suspictious file and the message it didn't appears anymore

About Apps and Installations

Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!