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Forum Discussion
Every hour I get a popup that says :Dropbox MacUpdate quit unexpectedly
Every hour I get a popup that says :Dropbox MacUpdate quit unexpectedly -EVERY HOUR FOR THE LAST SEVERAL WEEKS !! Why???? Why??? HELP!!
- Jay
Dropbox Staff
Hi Dragonboy4712, thanks for bringing this to our attention.
Could you try reinstalling the Dropbox desktop application, while no uninstalling it first, using this link?
Keep me updated with any progress.
Jay, You replied,
Could you try reinstalling the Dropbox desktop application, while no uninstalling it first, using this link?
Keep me updated with any progress.
Thanks for the reply Jay.
(By the way my username is Dropboxboy4712, not Dragonboy4712, as you wrote)
So I did as you suggested. I uninstalled the previous version, downloaded and installed a new version. The new dropbox app is in my Applications folder. HOWEVER, after that I got a popup that said "Dropbox cannot work properly because the dropbox folder has been moved from its original position" I don't know what that means?? I did not move anything, just uninstalled and reinstalled dropbox. Any way to tell if everything is OK or not? Thanks
Jim
- Hannah
Hey Dragonboy4712, allow me to clarify this.
To avoid confusion, Community usernames usually cannot contain the word 'Dropbox', because we use it to identify our own staff here in the forum.
You can change your username at any time by going to My Settings > Personal > Username, if you wish.
Regarding your issue, Jay actually suggested reinstalling the Dropbox app, without uninstalling it first, so we might have created a little issue here.
What is the location of your Dropbox folder at the moment?
Also, if you hover over the Dropbox icon in your menu bar, what do you see?
