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Forum Discussion
Event Viewer DbxSvc errors
I keep getting the following errors in my Event Viewer. I uninstalled and reinstalled Dropbox on number of occasions.
- System
- Provider
[ Name] DbxSvc
- EventID 281
[ Qualifiers] 49154
Version 0 Level 2 Task 4 Opcode 0 Keywords 0x80000000000000 - TimeCreated
[ SystemTime] 2023-08-03T18:44:01.8128150Z
EventRecordID 59486 Correlation - Execution
[ ProcessID] 0 [ ThreadID] 0
Channel Application Computer Security- EventData
(-2146885628) Cannot find object or property.
- Walter
Dropbox Staff
Hey dmitriy1980, thanks for flagging this with us.
Is this error affecting your computer's performance in any way or do you notice this under specific circumstances?
Could you clarify your computer's exact OS version and the version and status of the desktop app as well?
If you could also send us a screenshot of the error as well, I'd appreciate it.
Thanks!
I'm on Windows 10 Enterprise edition. Specifically on 19045.3208.
Dropbox version: 180.3.4837
- Hannah
Thanks for the additional info here, dmitriy1980.
It looks like you're on the beta version of the Dropbox app, so in this case, let's try to install the stable one, to see if that helps.
To do so, go to this page and disable the "early releases" option.
Afterwards, reinstall the Dropbox app and let us know how it goes.
- Hannah
I see, thanks for the update, dmitriy1980.
If closing and restarting the app or restarting your computer doesn't help either, can you try a more advanced reinstall of the app, to see if that helps?
I followed the instructions you provided 3 weeks ago and it was good... until today. I saw entries in the Event Viewer today once again.
I also checked, I'm on version 182.4.6427.0.
- Walter
Hey dmitriy1980, sorry to jump in here, but would it be OK with you if we reached out via email to have a further look internally?
