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Forum Discussion

zx80's avatar
zx80
Helpful | Level 6
2 years ago

Dropboxcleanup.exe has stopped working - Windows 8.1

I get the popup error message "Dropboxcleanup.exe has stopped working" about once every hour. This has been happening in the last 12 hours so I assume there's been a recent update. I'm on 168.4.4802....
Desktop
Error Messages
Windows
  • sammdesmond's avatar
    sammdesmond
    2 years ago
sammdesmond's avatar
sammdesmond
Icon for Dropbox Staff rankDropbox Staff
2 years ago
  • Jeremy N.2's avatar
    Jeremy N.2
    Helpful | Level 7
    2 years ago

    Thank-you!  Finally someone has taken notice.

     

    BUT, why has it taken so long to get a proper response?   Is there something that any of us users could have done, or should have done, that would have got a proper acknowledgment sooner?  This problem's been in discussion for 40 days.

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