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Forum Discussion
DropBox won't finish the Set Up on Win10
Hello !
I downloaded the .exe and installed DropBox (I just reinstalled Win10 on my PC)
The first part went well but the Set Up process takes forever and gets nowhere... No error message, nothing...
The blue shapes keep dancing on the window on my screen
I reach my files on the site withour problem but the app won't install on my PC
No idea what to do 🙄
Kps
Thanks for the info, if the app is definitely not installed, then try downloading the offline installer (choose the appropriate version for your computer) and let me know how it goes.
- Jay
Dropbox Staff
Hi Kapriss, thanks for bringing this to our attention.
If you're not on a Dropbox Basic plan with more than 3 devices connected, could you try an advanced reinstall of the app using the steps in this link?
Keep me updated with any progress!
Hi Jay !
Thank you for your interest in my post
I am on a Dropbox Basic plan for the time being and have no more than 3 devices connected - Actually only two right now as the app does not install on my PC, which is the problem I came here with...So the first advice in the reinstall, namely “Uninstall the Dropbox desktop app from your computer” does not make sense at that point...
I have yet no Dropbox app on my computer and am precisely trying to get it !😔
Kps
- Jay
Thanks for the info, if the app is definitely not installed, then try downloading the offline installer (choose the appropriate version for your computer) and let me know how it goes.
