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Forum Discussion
Dropbox uninstalls every time I restart my computer
Everytime I restart my computer dropbox uninstalls itself and I have to reinstall it, the files still persist but the software is gone so no syncing is done.
- Walter
Dropbox Staff
Hi there @mrmrmr - thanks for bringing this to our attention.
Can you please clarify your computer's OS version, and the version of the Dropbox app you're using?Do you happen to be running any security software on your computer by the way?
Let us know more and we'll take it from there.
- Windows 11 Home, version 23H2
- DropBox App version v206.4.6506
- security software – Norton 360 Premium 1
Thanks for your help.
- The OP Is my son who is posting on my behalf. He was posting about my problem with Dropbox as he does not have the same problem.
I have had this problem for a few months. When I reboot, I have no Dropbox on my computer and I need to reinstall it. The docs are available through Windows. Explorer but do not update dropbox.
