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Forum Discussion

Andrew L.52's avatar
Andrew L.52
Helpful | Level 6
3 months ago

Dropbox toolbar icon is missing Debian GNOME.

Toolbar Icon missing Debian 12, GNOME

Some other versions of Debian desktops, other Linuxes are okay.

A solution given by Dropbox is to download a newer version of Dropbox than is in the Debian Repositories, which is dated this year, and install that.  This did not resolve the issue.  

At the present time, I do not have Dropbox installed on this PC because I do not have the space.  If I had the icon, I could selectively turn off local synchronisation of some directories and resolve the space issue.  

I observe that there is much discussion on this issue, but not specifically for Debian GNOME.

Debian GNOME
Desktop
Install
Linux
  • Andrew L.52's avatar
    Andrew L.52
    3 months ago

    I can share, stop synchronisation, stop Dropbox and relink by deleting the directory, I don't know, but I expect I could log into a different user therefore.

    And I may have had all these features without carrying out the reinstallation?

    Lastly, I am now using Dropbox version 1.26.0

    Anyway thanks for your help
    Andrew

  • Megan's avatar
    Megan
    Icon for Dropbox Staff rankDropbox Staff
    3 months ago

    Hey @Andrew L.52, thanks for posting here! 

     

    When did this start happening on your end? 

     

    You also mentioned that you downloaded the latest version of our app. Did you uninstall first, or simply install the app atop of the already existing one? 

     

    Have you contacted our Support about this? I'm simply asking since you mentioned some troubleshooting steps on your thread. 

     

    Keep me posted!

    • Andrew L.52's avatar
      Andrew L.52
      Helpful | Level 6
      3 months ago

      Thanks, Megan,

      I have tried it all ways, install over, remove first and remove everything first.  Synaptic reports version 2024.04.17 and this is the current version (it is possible this has changed overnight from being an untested version).
      It is possible that the version on my computer is not the updated version reported because when I have uninstalled Dropbox the icons in the file browser are still present, so anything could be running.

      I have not contacted support on this issue before but search answers on this forum and the web.

      I am now running Dropbox, having deleted many files I did not need.  This time from the repositories that now list this newer version but did not allow me to install the version I downloaded from the Dropbox website.

      • Megan's avatar
        Megan
        Icon for Dropbox Staff rankDropbox Staff
        3 months ago

        Hey @Andrew L.52, is it possible that the version is 206.4.6506 instead of the one you mentioned? 

         

        I'd also suggest an advanced re-install on your end, to see if that remedies the issue. 

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