You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
Anna R.5
3 years agoHelpful | Level 6
Dropbox support for macOS 12.3
So I'm referring to https://help.dropbox.com/installs-integrations/desktop/macos-12-monterey-support
Does this mean it will be 100% safe to upgrade to macOS 12.3 as long as I keep Smart sync to Loc...
- 3 years ago
You can never ever say its 100% safe - simply because you'd be using a Beta OS and also a Beta version of Dropbox. However, it should work well, but, be cautious of the fact it is beta at all levels.
I know previously at last minute notice Apple have changed how stuff worked in beta versions meaning stuff which used to work no longer did when updated to the next release so thats also something to be aware of.
rfog
3 years agoCollaborator | Level 9
Is there any new about when Dropbox is going to resolve the issues with Smart Sync under Monterey? They announced first support for Finder only and full support will be released in a future.
Is there an estimated date? Because, not having Smart Sync working from any application is, basically, a pain in the a**.
- simon0013 years agoExplorer | Level 4
I've been holding off upgrading my Macs to Monterey until Dropbox is fully compatible. I rely on it so much for moving files between my computers and clients. I'm shocked how long it is taking Dropbox to getting it working perfectly, given Monterey was launched 6 months ago.
- Megan3 years agoDropbox Staff
Hey rfog, happy Monday!
Can you check your app's version and let me know which one you have installed on your end?
Feel free to elaborate a bit more on the issues you're facing when it comes down to your online-only files, so I can grasp the idea too.
Let me know, and we'll take it from there.
- rfog3 years agoCollaborator | Level 9
Megan, my Dropbox version is 147.4.4800, and I'm referring to this limitation:
Is there any estimated ETA to get this issue solved?
- Debsy3 years agoHelpful | Level 5
I have received notification from Dropbox that some apps might have trouble opening online-only files. A link is provided to learn more and it says I should open my Dropbox folder in Finder and I will be able to access the document and download it from there. I cannot do this and get an error message saying the following :
PowerPoint found a problem with content in XXXX.pptx.
PowerPoint can attempt to repair the presentation.
If you trust the source of this presentation, click Repair.
I click on Repair and I get the following:
Sorry, PowerPoint can't read ^0.
After panicking I have discovered that the only way to access the presentation is to go to my online Dropbox, open it up, download it and then save the "Read only" presentation to my hard drive.
This is a terrible way to work. I also had a lot of trouble recently with Dropbox when I upgraded to a new computer and the transfer of files between old/new computers did not work properly. I how have two folders containing my files which is not great either. All I wanted to do was to keep all of my files on my computer hard drive and have them backed up to Dropbox, but now I find through this error that NOTHING is stored on my hard drive and I have to use this work around to be able to access my documents.
Can anyone help with this? I am close to ditching Dropbox for a different provider because I have had nothing but issues recently.
Thanks so much everyone!
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