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Forum Discussion
Dropbox Not working after restart: Reconnecting to the internet. This may take a moment.
I have been experiencing a very frustrating issue with Dropbox the past few days. Issue: After restarting my Mac Studio (MacOS 13.6.5), Dropbox always gets stuck with the message: Reconnecting to ...
Hi everyone,
Just a quick update: we're rolling out a fix today that should resolve this issue. It's in Stable Build 197.4.7629.
As a reminder: the current workaround is to quit/close the Dropbox application and relaunch it.
Thank you!
exact same issue here, the only difference is I am constantly on VPN.
dropbox desktop app has been working fine on my PC for years and this started to happen just a couple days ago on both my personal PC and work PC.
have tried 1) turning off firewalls; 2) restart PC; 3) reinstall dropbox but no luck.
exact same issue on mine. MacBook pro M3 with Sonoma 14.4. It happens after a restart and after a long sleep. Only way to make it work again is by completely closing and reopening the desktop app v 194.4.6267
I have the same issue - same config as Kolella
- Jay
Dropbox Staff
Hi everyone, have you already contacted the support team directly regarding this matter?
I've done it and the help I got was: "Okay. I can suggest an advanced reinstall of the application, this might help with the issue." I've already done a reinstall of the application deleting all of dropbox folders ... plist ... cache ... ~/Library/CloudStorage ... but support insists in sending me those advanced instructions by mail. I'm now waiting for the mail ...
