You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
pierre007
3 years agoHelpful | Level 6
Dropbox not showing in Mac finder sidebar after a restore from Time Machine
I had to do a restore of some of my Dropbox folders from time Machine. Dropbox is no longer showing in the Finder sidebar and its lo longer an option in sidebar preferences. I can view Dropbox in m...
- 3 years ago
I finally took drastic measures. Copied all my Dropbox files/folders to the desktop, deleted Dropbox app and re-installed. Copied everything back to Dropbox and got everything working again. Had to manually move Dropbox to the sidebar because it doesn’t show as an option in Finder preferences. Also had to copy Dropbox to my home folder. There were a few other hiccups, but AFAIK, everything is back to normal.
pierre007
Helpful | Level 6
Sync status: everything is up to date. I reinstalled Dropbox, still geyed out, see attachment.
Megan
3 years agoDropbox Staff
Thanks for the screenshot, pierre007!
Can you also try signing out of the desktop app, then back in?
- pierre0073 years agoHelpful | Level 6
I tried that and it didn't help;
- Walter3 years agoDropbox Staff
Hey pierre007, sorry to jump in here, but can you clarify if you installed the desktop app with admin privileges in the first place?
If you did, could you try these steps and let us know if they improved matters at all?
- Click on the Apple icon in the top left hand corner of your screen
- Select System Preferences...
- Then Security & Privacy
- Select the Privacy tab
- To make changes, you will need to click on the lock icon, and enter your macOS password
- Select Full Disk Access
- Check the box beside Dropbox
- Select Accessibility
- Check the box beside Dropbox
- Now please, attempt to restart the Dropbox desktop app.
- pierre0073 years agoHelpful | Level 6
All these settings are correct. As previously noted, this began after I did a restore of Dropbox from Time Machine.
About Apps and Installations
Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!