You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
GregHutchings
3 years agoHelpful | Level 5
Dropbox MacOS extension supporting > Monterey?
Hi. I've just upgraded my Mac to MacOS Monterey and received the warning below. Apple recommends that I contact Dropbox about this, and though I am a paying customer, the only support mechanism tha...
- 3 years agoHi GregHutchings, thanks for reaching out.
First of all, please ensure that you're signed into your paid account in order to see all available support options.
This message is about how a component will behave on a future release of a macOS. There's no change in the way Dropbox will work on your computer (and your data will continue to be accessible, too).
We're hard at work on full support for online-only files on future macOS versions. In the meantime, if you have any issues opening online-only content, you can still do so by double clicking on your files in Finder.
Let me know in case you need something else!
Mr Paul
New member | Level 2
Just installed macOS Monterey 12.2.1 on my 2022 - Macbook Pro M1 16 inch.
A message something like this came up after the update rebooted - "Dropbox architecture too old, see the provider"
Any word on the next Dropbox update that will address this issue?
Cheers, Mr Paul.
dcphoto
3 years agoNew member | Level 2
Received a similar message when I updated to 12.2.1. Everything seems to be working though. 2019 MacBook Pro.
- gmrudella3 years agoNew member | Level 2
Got the same message as above. Will there be a Dropbox update soon?
- lorebett3 years agoHelpful | Level 5
That's related to this: https://help.dropbox.com/installs-integrations/desktop/macos-12-monterey-support
Basically, you won't be able to open online-only files in third-party apps unless they’re specifically made available offline.
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