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Forum Discussion
notredruide
11 months agoHelpful | Level 5
DropBox Locks Up System While Syncing (Linux)
For the last several days, every time I start my Linux system (Ubuntu 22.04) it locks up after a few minutes. DropBox appears to be the cause. It loads on startup and a few minutes into syncing the w...
- 11 months ago
Hi notredruide,
Try following list of commands:
killall dropbox sudo apt-get purge dropbox rm -rf ~/.dropbox* wget https://linux.dropboxstatic.com/packages/ubuntu/dropbox_2020.03.04_amd64.deb sudo apt-get update sudo apt-get install $(realpath dropbox_2020.03.04_amd64.deb) rm dropbox_2020.03.04_amd64.deb
sudo apt-get update sudo apt-get upgrade dropbox start -iExecute the commands one by one in the order as shown. If some error brings up at some point post exact steps as they appear in the terminal together with the error message.
Hope this helps.
Jay
Dropbox Staff
Hi notredruide, thanks for bringing this to our attention.
Could you try reinstalling the app, without uninstalling it first, to see if this helps?
Keep me updated with any progress!
notredruide
11 months agoHelpful | Level 5
Okay, as suggested by DerSpitz I attempted to use Gdebi to install either dropbox_2020.03.04_amd64.deb or dropbox_2024.01.22_amd64.deb over my existing installation. In both cases Gdebi reported, "Error: Breaks existing package 'nautilus-dropbox' conflict: dropbox ()" I guess this means I should uninstall the existing package and try one of the newer ones? Which package should I install, given that I'm running Ubuntu 22.04? And is there anything I need to do to preserve existing settings etc.?
- Здравко11 months agoLegendary | Level 20
Hi notredruide,
Try following list of commands:
killall dropbox sudo apt-get purge dropbox rm -rf ~/.dropbox* wget https://linux.dropboxstatic.com/packages/ubuntu/dropbox_2020.03.04_amd64.deb sudo apt-get update sudo apt-get install $(realpath dropbox_2020.03.04_amd64.deb) rm dropbox_2020.03.04_amd64.deb
sudo apt-get update sudo apt-get upgrade dropbox start -iExecute the commands one by one in the order as shown. If some error brings up at some point post exact steps as they appear in the terminal together with the error message.
Hope this helps.
- notredruide11 months agoHelpful | Level 5
Thanks Здравко, that seems to have worked. I used the "apt" command because I understand "apt-get" has been deprecated. I did get one notification after running "sudo apt update": "Download is performed unsandboxed as root as file '/home/[user]/dropbox_2020.03.04_amd64.deb' couldn't be accessed by user '_apt'. - pkgAcquire::Run (13: Permission denied)." (Is this because there was already a copy of that file in my home Downloads directory?) Also the last command was unnecessary because Dropbox launched itself and offered to complete the installation by downloading the daemon. When I first did that it reported an error that I forgot to copy but I think it said the file couldn't be verified or the key didn't match -- something to that effect. But when I repeated the process everything seemed to install and it now seems to be working properly. Many thanks, or if I can trust the translator,
Благодаря! - notredruide11 months agoHelpful | Level 5
Oh, also, for the record, your second command produced this response which I responded to by changing the target from "dropbox" to "dropbox-nautilus":
[user]@[computer]:~$ sudo apt purge dropbox [sudo] password for [user]: Reading package lists... Done Building dependency tree... Done Reading state information... Done Package 'dropbox' is not installed, so not removed 0 upgraded, 0 newly installed, 0 to remove and 5 not upgraded. [user]@[computer]:~$ sudo apt purge nautilus-dropbox Reading package lists... Done Building dependency tree... Done Reading state information... Done The following packages will be REMOVED: nautilus-dropbox* 0 upgraded, 0 newly installed, 1 to remove and 5 not upgraded. After this operation, 288 kB disk space will be freed. Do you want to continue? [Y/n] y (Reading database ... 284304 files and directories currently installed.) Removing nautilus-dropbox (2019.02.14-1ubuntu1) ...
- DerSpitz11 months agoExplorer | Level 4Ist dein Problem jetzt gelöst? Ich bin etwas verwirrt weil die Dropbox Befehlszeile die gleiche ist, wie zu Beginn? Was ist jetzt anders? Funktioniert Dropbox jetzt trotz der vielen Dateien und wird das System jetzt weniger ausgelastet? Danke für deine Antwort.
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