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jerome17's avatar
jerome17
Helpful | Level 5
2 years ago

Dropbox library error

Hi everyone!
I found this after I tried to disable Dropbox typing in C:\Program Files (x86)\Dropbox\client\Dropbox.exe.log and got an error message on desktop to check this file after starting my computer and do not understand what came up on Notepad?

 

Traceback (most recent call last):
  File "dropbox", line 2, in <module>
  File "multiprocessing\__init__.pyo", line 84, in <module>
  File "_multiprocessing.pyo", line 12, in <module>
  File "_multiprocessing.pyo", line 10, in __load
ImportError: DLL load failed: The specified module could not be found.
Traceback (most recent call last):
  File "dropbox", line 2, in <module>
  File "multiprocessing\__init__.pyo", line 84, in <module>
  File "_multiprocessing.pyo", line 12, in <module>
  File "_multiprocessing.pyo", line 10, in __load
ImportError: DLL load failed: The specified module could not be found.

Traceback (most recent call last):
  File "dropbox", line 2, in <module>
  File "multiprocessing\__init__.pyo", line 84, in <module>
  File "_multiprocessing.pyo", line 12, in <module>
  File "_multiprocessing.pyo", line 10, in __load

 

Can everybody explain this?

  • Sorry if I didn't express my thoughts clearly enough and took up your time. I googled it and find a solution. The problem was Microsoft .NET Framework. Updated this and Dropbox and other application work fine.

  • Walter's avatar
    Walter
    Icon for Dropbox Staff rankDropbox Staff

    Hi jerome17, thanks for using Dropbox and welcome to the Community.

     

    Could you clarify what exactly you'd like to accomplish and send us a screenshot of the exact error you're getting so that we can have a visual too?

     

    Thanks!

    • jerome17's avatar
      jerome17
      Helpful | Level 5

      Sorry if I didn't express my thoughts clearly enough and took up your time. I googled it and find a solution. The problem was Microsoft .NET Framework. Updated this and Dropbox and other application work fine.