You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

Kunal's avatar
Kunal
Helpful | Level 6
2 years ago

Dropbox icon missing from menu bar on macOS Ventura

dropbox Icon missing from Menu Bar on macOS Ventura.   Before installing Ventura dropbox icon was visible in Menu Bar.   I stopped the dropbox application and restarted it and there was no ch...
Desktop
Dropbox Basic
Mac
Setting up the apps
Hannah's avatar
Hannah
Icon for Dropbox Staff rankDropbox Staff

Hey Kunal, thanks for joining us on the Dropbox Community.

 

Since the app seems to be working correctly, apart from the Dropbox icon missing, can you try the steps here, to make sure the Dropbox icon is selected to appear in your menu bar?

 

Let me know how that goes and we'll go from there.

tfCA44's avatar
tfCA44
New member | Level 2
10 months ago

This is an ongoing issue with the DB icon randomly appearing and disappearing in the Macbook task bar.  I've gone through all the diagnostics with DB support and the issue, now in 2024, still persists. IT"S BUGGY!!!  I will also say that DB email support is one of the worst customer services in tech. It takes days between email replies, clearly they are in another country, they can only suggest the same diagnostics over and over, and they never surface the issue to a higher level of tech support, and there is no other means of surfacing a grievance anywhere that I can find.  Right now, I can't leave DB, but unless they fix customer support, I'm looking for alternatives, especially given how much we pay for DB Plus.

About Apps and Installations

Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!