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Forum Discussion
Skylamar
2 years agoExplorer | Level 4
Dropbox icon in menu bar for Mac showing red circle with the number 1
Hi. I'm a long-time Dropbox user. I've had an account since 2012. I have a personal/free account.
I use Dropbox on a Mac. I have been having issues with my Mac for months so today I erased the drive and reset it to the Mac's factory settings. I've spent the rest of the day installing some of my most-used apps, including Dropbox.
Dropbox seems to be working. It's syncing my files. But the icon in the menubar has a little red circle with a "1" in it. I don't know how to get rid of it or what it's trying to tell me.
When I click on the menubar icon under "Activity" is a message saying "Dropbox for macOS now ready. Update Dropbox to use on the latest version of macOS" and there's a link that says "Get Started.'
I was thinking maybe the red circle with the "1" is displayed because I need to click the "Get Started" link and follow the steps.
Well, I've clicked the link and followed the steps now 3 times and the circle with the red "!" has not disappeared nor has the message under "Activity" telling me to "Get Started."
So I don't know what I'm doing wrong and I've never had this problem before. So I could use some help. Should I just ignore that little circle with the "1" or do I need to do something else to get rid of it?
Thanks.
- SkylamarExplorer | Level 4
Red circle is finally gone and Dropbox isn't showing the Get Started message anymore.
- FgratNew member | Level 2I have the same issue since 3 month and installing didn’t help. The software is actual.
Meanwhile i quit the app modt of the time because the icon with the number is so annoying
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