You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
File with a grey circle on my computer - how to get rid of it?
Hi!
I never had any issues with Dropbox, all just went smooth. For a few weeks now I sometimes get a grey circle in front of a file that i want to put into the Dropbox. It's only when I move a file to Dropbox on my laptop. No problems when I upload something from my iPad.
Dropbox does not upload this file, I cannot work with it.
What does this symbol mean? And how can I get rid of it?
Hey twopianohands - thanks for posting on our Community and happy Friday!
This icon means that the file is online only. Could you try making it available offline and let me know how it goes?
Thanks so much!
- Walter
Dropbox Staff
Hey twopianohands - thanks for posting on our Community and happy Friday!
This icon means that the file is online only. Could you try making it available offline and let me know how it goes?
Thanks so much!
it worked, I made it available offline and it has the green corcle now. but why do I have to do this? I never had to before and all the files got the green circle immediately.
- Walter
Glad to hear that did the trick twopianohands
We recently introduced the option to make files online only to users on the Basic plan - perhaps this is why you only noticed this lately?
