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Forum Discussion

JGersh's avatar
JGersh
Helpful | Level 5
2 years ago

New message notifications will not go away

I have several “unread” messages from Dropbox which when opened or marked as read the “2” displayed above the icon will not go away.  The marked as read button does nothing and there appears to be no...
Mobile
Notifications
Tablet
  • Monty3's avatar
    Monty3
    2 years ago
    I ended up removing App from iPhone and reloaded it. Bit of a faff but worked
Staelgr1's avatar
Staelgr1
New member | Level 2
I have this same problem.
Monty3's avatar
Monty3
Helpful | Level 5
2 years ago
I ended up removing App from iPhone and reloaded it. Bit of a faff but worked
  • Splojehhon's avatar
    Splojehhon
    New member | Level 2
    2 years ago

    I have the same issue on iPad.  It says I have 2 notifications.  There are actually 5 unread messages. I can try marking them as read and it does nothing. I can open each and every one and it does nothing. I can reboot and it does nothing. I can remove the app and reinstall it and it does nothing. This is clearly a software issue and Dropbox need to rectify it as soon as possible.   

    • Monty3's avatar
      Monty3
      Helpful | Level 5
      2 years ago
      Same as on my iPhone but they went when I reloaded . Yes sounds like a software issue

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