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spitzanator's avatar
spitzanator
Explorer | Level 3
10 months ago

Dropbox client stuck "syncing" on 194.3.6258.

Hello! A recent version of the desktop client (v194.3.6258, which showed up on my system on February 27th) appears to have a bug in displaying sync status on Linux.

 

Where there is usually sync status is now a blank space in the menu:

 

And `dropbox.py status` returns an empty string, which I've never seen before:

```

$ dropbox.py status

 

$

```

 

Files appear to be syncing, so I think it's just the status that's amiss.

  • Hey spitzanator, let's jump right into this! 

     

    Could this be related to the fact that you're using a beta version of our app? 

     

    194.3.6258 isn't our stable version, but 193.4.5594 is. You can follow these steps, in order to downgrade from our beta. And then you should be able to install our stable version.

     

    Once this happens, let me know if you notice the same behavior. 

     

    Thanks a bunch!

  • Megan's avatar
    Megan
    Icon for Dropbox Staff rankDropbox Staff

    Hey spitzanator, let's jump right into this! 

     

    Could this be related to the fact that you're using a beta version of our app? 

     

    194.3.6258 isn't our stable version, but 193.4.5594 is. You can follow these steps, in order to downgrade from our beta. And then you should be able to install our stable version.

     

    Once this happens, let me know if you notice the same behavior. 

     

    Thanks a bunch!

    • spitzanator's avatar
      spitzanator
      Explorer | Level 3

      Thank you so much! I didn't realize I was in the beta program. I downgraded to 193.4.5594, and the status appears back to normal.