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Forum Discussion

Doug F.7's avatar
Doug F.7
Explorer | Level 4
4 years ago

Dropbox asking if i want to backup external drive?

Saw a Dropbox notification just now asking if i want to sync one of my external drives to dropbox. I use backblaze for my external drives and don’t want them backed up on dropbox (they are gigantic).

Anyone know what Dropbox settings I should look at that would be causing this?

Thanks!

  • Hannah's avatar
    Hannah
    2 years ago

    Hey Christian K.13, thanks for reaching out to us.

     

    If you click your Dropbox icon, then on your initials/profile pic, then on "preferences" and then on "backups", you should be able to see a "show setup notifications when a new external drive is plugged in" option.

     

    By unchecking this option, the pop-ups should stop.

     

    I hope this helps!

  • Christian K.13's avatar
    Christian K.13
    New member | Level 2

    Hi, 

     

    I find it so annoying that each time I connect an external hard drive to my computer, Dropbox asks me if I want to save what's on it in Dropbox! I never want that - if, I would tell Dropbox to do so. And you even need to be quite creative with the options, because Dropbox only offers "do it later" as an option, not "never do it", what I want! 

     

    This is a bit too much caring for my taste and I really want that to stop! 

     

    Best wishes, 

     

    Christian 

     

    • Hannah's avatar
      Hannah
      Icon for Dropbox Staff rankDropbox Staff

      Hey Christian K.13, thanks for reaching out to us.

       

      If you click your Dropbox icon, then on your initials/profile pic, then on "preferences" and then on "backups", you should be able to see a "show setup notifications when a new external drive is plugged in" option.

       

      By unchecking this option, the pop-ups should stop.

       

      I hope this helps!

      • Christian K.13's avatar
        Christian K.13
        New member | Level 2

        Thank you so much, that helped, yes! Could have found that myself before getting angry, sorry! 😉 Thank you for your patience! 

  • Megan's avatar
    Megan
    Icon for Dropbox Staff rankDropbox Staff
    Hey Doug F.7, I hope you're doing well! 

    It seems this is a beta product, which means our team is still working on it. 

    You should be able to find the backups under your app's preferences

    Click the Backups tab and you should see the settings related to this there, right?  

    If you don't want to set-up the new feature, you should click on 'Don't ask me again' and then 'Not now'.
    • chuckleamon's avatar
      chuckleamon
      New member | Level 2

      I am having this "problem" as well.  I'll NEVER backup an external drive to my dropbox. My external drives are my backups!  Why would I want to backup my backups?  Stupid idea. 

      I have checked "Don't ask again", and clicked "Not Now", BUT every time I connect a different external drive it asks me again.  I just want to turn this feature off FOREVER.

      If this is a "beta" product, I'd like to be asked if I want to participate in your beta testing rather than having is shoved down my throat.

       

      • Rich's avatar
        Rich
        Icon for Super User II rankSuper User II

        chuckleamon wrote:

        Why would I want to backup my backups?  Stupid idea.


        Not everyone uses their external drives for backups. Many use them as their primary storage, and having backups of those drives is actually very smart.

         


        I have checked "Don't ask again", and clicked "Not Now", BUT every time I connect a different external drive it asks me again.  I just want to turn this feature off FOREVER.

        Then turn it off in Dropbox Preferences.

         

         

         


        I'd like to be asked if I want to participate in your beta testing rather than having is shoved down my throat.


        I don't know if this is still considered a feature in beta, but you control your own beta inclusion. It's a setting in your account called Early releases.